SupportHow can we help?
Most answers are below. If not — email us and we'll get back to you within 24 hours.
Can't find what you need?
Email support@draftpace.comCommon questions
How do I connect my Gumroad account?
Go to your Dashboard → Drafts → Purchases tab. Tap 'Connect Gumroad' and follow the steps. Your purchases import automatically.
My planner isn't showing up after I bought it.
Connect your Gumroad or Etsy account in Drafts → Purchases. If you bought it manually, use the 'Add manually' option with your receipt email.
How do streaks work?
Open your active planner and check in for the day. Any check-in counts toward your streak. Missing a day resets it — so set a daily reminder in Settings.
Can I cancel my membership?
Yes — cancel anytime from Settings → Subscription → Manage billing. You keep access until the end of your billing period.
How do I change my reminder time?
Settings → Notifications → Reminder time. Pick any 30-minute slot between 6 AM and 10 PM.
I found a bug. How do I report it?
Email us at support@draftpace.com with a short description and a screenshot if possible. We respond within 24 hours.